Is it possible to request a copy of my invoice if I have lost it?

Modified on Thu, 11 Sep at 10:56 AM

Yes. Please visit our store's customer service with your customer card and the date of purchase. Our colleagues will issue you a certified copy. We would like to draw your attention to the fact that we can issue copies of invoices older than 6 months for a fee. Inquire about this at the customer service of our stores.


Do you want your bills always at hand? Download the MERO Companion app and switch to e-invoicing so your bills are always at hand. You can view your invoices (almost immediately after purchase) online, download them in pdf format, and easily forward them, if necessary, to your accountant, for example.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article